Reputation+

Reputation management, built for scale

Get found. Earn trust. Grow every location.

Multi-location brands need more than good service to win locally — they need to show up where customers are searching, earn trust faster than the competition, and keep the experience consistent at every single address. Reputation+ brings all of it into one place.

For leadership

See exactly what's shaping perception of your brand, location by location, without waiting on quarterly reports.

For local teams

Clear, day-to-day guidance on what to fix first — so every location knows what "good" looks like.

Built for brands operating across dozens, hundreds, or thousands of locations — from hospitality to healthcare to retail.

Where reputation gets lost

A few blind spots quietly cost multi-location brands the most.

Most brands aren't short on effort — they're short on visibility into what's actually happening at each location, until it shows up in the numbers.

Invisible where it counts

If a location isn't showing up clearly in local search and maps, it's losing customers before they ever compare you to anyone else.

Feedback that arrives too late

By the time a pattern of complaints reaches head office, it's already shaped how hundreds of customers see that location.

Inconsistent from door to door

One location earns trust brilliantly. Another quietly erodes it. Without a shared view, no one notices until it's a trend.

Rules that keep shifting

Platforms, algorithms, and customer expectations change constantly — teams without the right signals fall behind quietly.

One platform

Clearer action, across every location.

Reputation+ pulls the signals that shape visibility, trust, and customer experience into a single, consistent view — so decisions get easier at every level.

1

Hear every customer

Reviews, feedback, and everyday signals from every location, gathered in one consistent place.

2

See what matters

Surface the patterns that actually move perception, instead of drowning in noise from every channel.

3

Move with confidence

Give every location clear, specific next steps — not just a dashboard full of numbers to interpret.

What's inside

Capabilities built around the outcomes you actually need.

From visibility to trust to day-to-day action — organized around what leadership and local teams each need to see.

Intelligence

Sharper decisions, backed by data

Turn scattered signals into a clear read on where you stand — against your own history and against the competition.

Unified insights

One view of sentiment, volume, and trend across every location, updated continuously.

Competitive context

See how you stack up nearby, not just against your own past performance.

Trust scoring

A single, comparable measure of how much a location is trusted right now, and why.

Visibility

Show up where customers decide

Most decisions are made before anyone contacts you — visibility earns you a place in that decision.

Listings & local pages

Accurate, consistent information for every location, everywhere customers look for it.

Search & maps presence

Stronger, more complete profiles that hold up well in local search and map results.

Social presence

A consistent public face across the channels customers check before they ever reach out.

Trust

Earn it before they choose

Trust is built in public, one interaction at a time — and it compounds faster with the right process behind it.

Reviews & reputation

A steady, well-managed flow of genuine customer feedback across every location.

Guided feedback

Structured surveys that catch what a star rating alone never tells you.

Response & recovery

A clear, timely process for responding — so nothing sits unanswered for long.

Alignment

Keep every location moving together

Insight only helps if it reaches the people who can act on it, in a form they can actually use.

Local action lists

Specific, prioritized next steps for each location — not a generic company-wide report.

Alerts that matter

Get notified when something needs attention, instead of checking dashboards to find out.

Progress over time

A running view of whether each location is trending up or down, not just a single snapshot.

Built for

The realities of your industry.

Reputation+ adapts to the priorities, signals, and workflows that matter most in your world.

Retail & Franchise Groups

Consistent trust across every storefront, however many you operate.

Healthcare & Wellness

Patient trust, protected and improved across every clinic and provider.

Hospitality & Dining

Turn great visits into visible proof, and rough ones into fixable moments.

Automotive & Dealer Groups

Stronger trust signals across every dealership and service location.